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Q194505: XADM: NDR When Message Contains 8-Bit Subject

Article: Q194505
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1
Operating System(s): 
Keyword(s): exc55sp2fix exc55 exc55sp1
Last Modified: 22-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1 
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SYMPTOMS
========

When you use the Microsoft information store version 5.5.2402.0 or later, and
message contains an 8-bit subject, it may be returned with a non-delivery report
(NDR). If the message is delivered to users on the same server, this never
happens.

CAUSE
=====

There was a failure in mapping the 8-bit character string to a wide- character
(Unicode) string.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Information Store

  File Name    Version
  -----------------------
  Gapi32.dll   5.5.2410.0
  Mdbmsg.dll   5.5.2410.0
  Store.exe    5.5.2410.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

Additional query words:

======================================================================
Keywords          : exc55sp2fix exc55 exc55sp1 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1
Version           : winnt:5.5,5.5 SP1
Issue type        : kbbug
Solution Type     : kbfix

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