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Q194413: XWEB: OWA: Can’t Save or Resend Message After "failed to send"

Article: Q194413
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 12-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Active Server Components, version 5.0 
- Microsoft Outlook Web Access, version 5.5 
- Microsoft Outlook Web Access, version 5.5 Service Pack 1 
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SYMPTOMS
========

When you use the Outlook Web Access (OWA) client to connect to a mailbox that
has a limit set on the outgoing message size, you will get following error if a
message is created that exceeds the maximum outgoing message size.

  Failed to send item

When you try to save or resend the message, nothing happens, and no error
messages are generated.

WORKAROUND
==========

Use the Microsoft Exchange Server Administrator program on the Exchange Server
computer to increase the maximum outgoing message size, or decrease the size of
the message.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbOWA550SP1 kbExchangeActiveServComp500
Version           : WINDOWS:5.0,5.5
Issue type        : kbbug

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