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Q194191: XFOR: Notes SMTP Addresses Are Truncated upon Reply

Article: Q194191
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 30-APR-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When a Lotus Notes client replies to a message received through the Microsoft
Exchange Notes Connector originating from the Internet, the originator's e-mail
address is truncated. A reply to this message will arrive correctly at the
destination, however, recipients listed on the CC line who further Reply All to
this message do not have a valid Notes address to reply to.

CAUSE
=====

This behavior is due to the Exchange Notes Connector's convention for
encapsulating one-off addresses (including SMTP) from Exchange Server into Notes
to allow Reply/ReplyAll. It uses the at sign (@) to delimit the RFC822
DisplayName, RFC822 address, and AddressType because that is what Notes uses as
a delimiter. Notes does not handle this convention as expected, and does not
build the reply addresses correctly.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Exchange Notes Connector

  File Name     Version
  ------------------------
  Lsmexif.dll   5.5.2348.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: lotus notes smtp truncate

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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