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Q194031: XCON: MTA Queues Backup After MTA Logs 1133 State Check Warning

Article: Q194031
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 26-JUL-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

After applying Service Pack 1 for Microsoft Exchange Server 5.5, the Exchange
Server message transfer agent's (MTA) queues may grow, and no messages will be
delivered. If the priority of the messages in the queue is increased, or the MTA
service is stopped and restarted, the queues may flush the messages. The
following warnings will be logged in the event viewer:

  Event: 1133
  Source: MSExchangeMTA
  Type: Warning
  Catergory: X.400 Service
  Description: A reliable transport service element (RTSE) error occurred
  while processing an association with /O=ORGANIZATION/OU=SITE
  /CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR. The association
  will be terminated and restarted if necessary. Current state 25.
  Service type 5. Service flavor 20. Control block index 2004. [PLATFORM
  RTSE 32 164] (12)

  Event: 1293
  Source: MSExchangeMTA
  Type: Warning
  Catergory: X.400 Service
  Description: A remotely-initiated association from /O=ORGANIZATION
  /OU=SITE/CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR was
  refused. The failure reason provider is 0 and the reason is 0. Control
  block index 10. Type 1. [PLATFORM KERNEL 28 128] (12)

CAUSE
=====

This is caused by a logic error in the Reliable Transfer Service Element (RTSE)
connection recovery mechanism.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Message Transfer Agent (MTA)

  File Name      Version
  -------------------------
  Dbserver.sch   5.5.2410.0
  Dcprods.cat    5.5.2410.0
  Ems_rid.dll    5.5.2410.0
  Emsmta.exe     5.5.2410.0
  Info4log.cfg   5.5.2410.0
  Infodlog.cfg   5.5.2410.0
  Infollog.cfg   5.5.2410.0
  Infotlog.cfg   5.5.2410.0
  Mtacheck.exe   5.5.2410.0
  Mtamsg.dll     5.5.2410.0
  P2.xv2         5.5.2410.0
  X400om.dll     5.5.2410.0
  X400omv1.dll   5.5.2410.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 1. This problem was first corrected in Exchange Server
5.5 Service Pack 2.


Additional query words: crash route failure backups stalled stall

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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