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Q193864: XFOR: Problems with FX!32 and Exchange’s cc:Mail Connector

Article: Q193864
Product(s): Microsoft Exchange
Version(s): WinNT:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 29-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you use Microsoft Exchange Server to send an e-mail message to a Lotus
cc:Mail custom recipient, you may get a non-delivery report (NDR) message in
your inbox stating:

  -----Original Message-----
  From:   postmaster
  Sent:   Jueves 20 de Agosto de 1998 05:44 PM
  To:   e-mail, Recipient
  Subject:   RE: test

  ***  Disk error in creating message item  ***

CAUSE
=====

This problem is caused by a known bug in FX!32 that causes the cc:Mail connector
in Exchange Server to fail while running on an ALPHA server.

The cc:Mail connector uses Lotus' Import.exe and Export.exe, both 16-bit DOS
applications. FX!32 is trapping calls made by these two programs and incorrectly
generating the NDR back to the end user.

WORKAROUND
==========

To work around this problem, perform one of the following:

- Move the cc:Mail connector to an Intel server.

  -OR-

- Disable or uninstall the FX!32 component.

Additional query words: FX!32, ccmail, NDR, disk error

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WinNT:5.0,5.5
Issue type        : kbprb

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