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Q193843: Demand Dial Fails to Connect When Using Two-Way Authentication

Article: Q193843
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
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SYMPTOMS
========

When a Demand Dial Interface with "Use two-way authentication" enabled is
initiated, you fail to connect and receive the following:

  Event ID   : 20111
  Source     : Router
  Type       : Error
  Description: A Demand Dial connection to the remote interface %Name% on
               port %Name% was successfully initiated but failed to
               complete successfully because of the following error: The
               remote computer refused to be authenticated using the
               configured authentication protocol. The line has been
               disconnected.

Routing and RAS Administrator displays the following error message:

  An error occurred while connecting the interface...
  The remote computer refused to be authenticated using the configured
  authentication protocol. The line has been disconnected.

STATUS
======

Microsoft has confirmed this to be a problem in the Routing and Remote Access
Service for Windows NT Server version 4.0.

This problem has been corrected in the RRAS Upgrade for Windows NT Server 4.0
Hotfix Pack 3.0 or later. You can obtain this update from Microsoft's FTP site
on the Internet at the following location:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP3/rras30-fix/

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes

Additional query words: ntrouter steel head steelhead rras

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbprb

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