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Q193842: XFOR: DXA Does Not Handle Long MAC Mail Addresses Properly

Article: Q193842
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 09-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Microsoft Exchange DXA does not ensure that Mail ALIAS (MAILBOX) names are
truncated to 10 characters. Furthermore, the DXA does not remove invalid
characters such as a comma.

If the total length of the user's alias is more than 10 characters, the names are
discarded and never included in directory synchronization (dirsynch) operations.
The application log shows an error and a warning for each name it discards. For
example:

  Event: 247
  Source: MSExchangeDX
  Type: Error
  Category: MS Mail 3.2
  Description: The e-mail address of the following transaction is not a
  valid format. See previous events logged by the Microsoft Exchange
  System Attendant component for details. The transaction is A User02,
  MacGroovy@GroovyMac MSMAIL:User02, MacGroovy@GroovyMac. (Thread 0)

  Event: 5
  Source: MSProxy
  Type: Warning
  Category: none
  Description: Microsoft Mail address failure. The Mailbox name
  'MS:Microsoft/testproxy/User02, MacGroovy' is not valid. There must be
  1-10 valid characters.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Directory Synchronization (Dirsync)

  File Name   Version
  ----------------------
  Dxa.exe     5.5.2405.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 for Windows NT. This problem was first corrected in Exchange Server
5.5 Service Pack 2.

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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