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Q193781: Cache Manager May Cause Data Corruption

Article: Q193781
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

Data corruption can happen on a file located on a server when using test
applications that do the following:

- Test Application One:

  Service running under a user account that has no access to the file server
  directory where the file is located.

  Try to obtain file attributes of a file located on the file server in an
  infinite loop.

- Test Application Two:

  Application that has rights to the file in the directory that Test Application
  One is attempting to use.

  Open/creates file, writes 20 bytes of data, closes file, wait 500 ms, open
  file, read data, close file, compare Data, wait 500 ms, and start the loop
  again.

This application will soon detect data corruption in application data files
during the compare operation of the loop.

CAUSE
=====

A zero length condition in the cache manager was not accounted for and caused
the data to be flushed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.
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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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