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Q193676: PC DirSync: Problem using Outlook Journaling on MSMail PO

Article: Q193676
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.2a,3.5
Operating System(s): 
Keyword(s): 
Last Modified: 28-OCT-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5 
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SYMPTOMS
========

Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with
Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause
directory synchronization to fail with the following error message:

  Fatal [203] GAL Rebuild problem accessing files
  Global Address List not installed on this Postoffice

CAUSE
=====

The Journaling feature polls the postoffice every 2 minutes to get information
updates for the client. If the user does not close the Outlook client when
rebuild is running, this error will occur.

WORKAROUND
==========

To work around this problem, do one of the following:

- Close all Outlook clients that use Journaling before dirsync occurs.

-or-

- Do not use the Journaling feature on the Microsoft Mail (PC) postoffice.

Additional query words: fatal, [203], dirsync, Outlook

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN350
Version           : WINDOWS:3.2,3.2a,3.5
Issue type        : kbprb

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