KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q193494: Fatal Exception Error Message in VXD VMCPD(01)

Article: Q193494
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kbenv kberrmsg osr2
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you restart your computer after enabling the "Never use the numeric data
processor" option in the Numeric Data Processor Properties dialog box in Device
Manager, you may receive the following error message:

  A fatal exception 0D has occurred at <address> in VXD
  VMCPD(01)+000002DB. The current application will be terminated.

  Press any key to terminate the current application. Press CTRL+ALT+DEL again
  to restart your computer.

RESOLUTION
==========

To resolve this behavior, re-enable the "Always use the numeric data processor"
option. To do so, follow these steps:

1. Press a key to continue loading Windows 95.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click System, and then click the Device Manager tab.

4. Double-click the System Devices branch to expand it.

5. Click Numeric Data Processor, and then click Properties.

6. On the Settings tab, click "Always use the numeric data processor," and then
  click OK.

7. Click OK, and then click Yes when you are prompted to restart your computer.

MORE INFORMATION
================

This behavior does not occur with the retail version of Microsoft Windows 95 or
Microsoft Windows 98.

======================================================================
Keywords          : kbenv kberrmsg osr2 
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : WINDOWS:95
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.