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Q193395: XFOR: Access Violation Occurs When Stopping Dirsync Service

Article: Q193395
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 05-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you copy a Resync.glb file to the Exchsrvr\Dxadata folder on a Microsoft
Exchange Server computer configured as a directory synchronization (dirsync)
requestor, and then start the Microsoft Exchange Directory Synchronization
service, an access violation may occur if you attempt to stop the Microsoft
Exchange Directory Synchronization service while the Resync.glb file is being
processed.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: DXA

  File Name   Version
  ----------------------
  Dxa.exe     5.5.2393.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.


MORE INFORMATION
================

For additional information about using a Resync.glb file with a dirsync
requestor, please see the following article in the Microsoft Knowledge Base:

  Q156124 XFOR: How to Use a Resync.glb with an Exchange Requestor

Additional query words: dxa crash av

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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