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Q193340: Err Msg: An Error Occurred During Extraction of Required Files

Article: Q193340
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0,2.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsetup aoe ccabtf kbimu msgame
Last Modified: 12-JUN-2001

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The information in this article applies to:

- Microsoft Age of Empires, version 1.0 
- Microsoft Close Combat: A Bridge Too Far, version 2.0 
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SYMPTOMS
========

When you attempt to install a patch for Microsoft Age of Empires or Microsoft
Close Combat: A Bridge Too Far, you may receive the following error message:

  An error occured during extraction of required files, please check for
  sufficient disk space.

CAUSE
=====

This behavior can occur if not enough space is available on your hard disk to
create the temporary files needed to install the patch.

RESOLUTION
==========

To resolve this issue, delete the temporary files in the Windows\Temp folder on
your hard disk. To do this, follow these steps:

1. Click Start, and then click Shut Down.

2. Click Restart In MS-DOS Mode, and then click Yes.

3. At the command prompt, type the following line, and then press ENTER

  cd \<windows>\temp

  where <windows> is the folder in which Microsoft Windows is installed.

4. At the command prompt, type "del *.tmp" (without the quotation marks), and
  then press ENTER. If you are prompted to delete the files, press Y (Yes) or A
  (Yes to all).

5. At the command prompt, type "exit" (without the quotation marks), and then
  press ENTER to restart the computer.

If the issue continues to occur, make a backup of the contents of the Temp
folder, and then repeat steps 1-5 to delete all of the files in the Temp folder.

MORE INFORMATION
================

The patch files for the products listed at the beginning of this article are
available from the following Microsoft Web site:

  http://www.microsoft.com/games/download.htm

Additional query words: 1.00 2.00 msgame ageofempires closecombat update

======================================================================
Keywords          : kbenv kberrmsg kbsetup aoe ccabtf kbimu msgame 
Technology        : kbHomeProdSearch kbAOE kbGamesSearch kbCloseCombatSearch kbAOESearch kbCloseCombat2
Version           : WINDOWS:1.0,2.0
Issue type        : kbprb

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