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Q193030: SMS:Logged on User Name Not Reported on OS/2 Clients

Article: Q193030
Product(s): Microsoft Systems Management Server
Version(s): 1.2
Operating System(s): 
Keyword(s): kbsms120 kbInventory kbDSupport smsinv
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

Invos2 does not report the Logged on User name. For 16-bit Windows, Windows 95
or Windows 98, and Windows NT, this is reported as part of the Identification
Group.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Systems
Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  Date       Time               Size    File name   Platform
  ----------------------------------------------------------
  09/16/98   07:01pm            155,447 Invos2.exe  (x86)


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

MORE INFORMATION
================

To install the hotfix, perform the following steps on the Systems Management
Server site server:

1. In the <SMS_root_directory>\Site.srv\Maincfg.box\Client.src\X86.bin
  directory on the site server, replace the Invos2.exe file with the version
  obtained from the hotfix.

  NOTE: You can perform Step 1 automatically by using Hotfix.exe with the
  provided Hotfix.ini file.

2. The file will be replicated at the next Maintenance Manager work cycle to all
  Systems Management Server logon servers to the SMS\Logon.srv\X86.bin
  directory. When that occurs, the clients can be updated.

  To update the clients, either manually run Upgrade.bat on each client, or
  follow the instructions in the following article in the Microsoft Knowledge
  Base:

  Q166771 SMS: How to Force Site-Wide Client Updates

Additional query words: prodsms warp IBM

======================================================================
Keywords          : kbsms120 kbInventory kbDSupport smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : :1.2
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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