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Q192839: XADM: Full Offline Address Book Download with Differences Specif

Article: Q192839
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 24-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

Outlook clients can specify downloading of incremental changes to their offline
Address Book. In many cases the clients receive full downloads when smaller
updates should occur. These full downloads occur on the average, every second
download attempt.

CAUSE
=====

The offline Address Book file integrity is verified using calculated signatures.
Full downloads occur when these signatures do not match. A logic error on the
server causes Address Book changes to be processed in a different order than is
used by the client. This results in a signature mismatch and a subsequent
download of the entire Address Book.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  File Name    Version
  -----------------------
  Oabgen.dll   5.5.2378.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.


Additional query words: decompress decompressing diffs
======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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