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Q192797: Computer Stops Responding When Smart Card Is Ejected

Article: Q192797
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2.0,2.1,2.5
Operating System(s): 
Keyword(s): kbenv osr2 win95kbfixlist
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 
- Microsoft Windows 95 
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SYMPTOMS
========

If your computer contains a Small Computer Systems Interface (SCSI) device (such
as a hard disk or CD-ROM) and a PC Card (PCMCIA) Smart Card reader, your
computer may intermittently stop responding (hang) if you remove a Smart Card
from the PC Card Smart Card reader.

CAUSE
=====

This problem can occur if the Diskvsd.vxd virtual device driver unloads disk
devices incorrectly when another device removal is detected.


RESOLUTION
==========


Microsoft has confirmed this to be a problem in Microsoft Windows 95 and
Microsoft Windows 95 OEM Service Release 2, 2.1, and 2.5.

STATUS
======

This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.

Additional query words: freeze freezes lock locks up hangs

======================================================================
Keywords          : kbenv osr2 win95 kbfixlist
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : :2.0,2.1,2.5
Issue type        : kbprb

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