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Q192657: XADM: Missing Transaction Log Yields "Unable to Find the File"

Article: Q192657
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 22-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you restore Microsoft Exchange Server from a tape backup and a required
transaction log file is missing, the following error message is logged when you
try to restart the server:

  EventID:  1080
  Source:   MSExchangeIS
  Type:     Error
  Category: Recovery
  Description:
  Unable to recover the database because error 0xc8000713 occurred after a
  restore operation. Unable to find the file.

CAUSE
=====

The event logged is accurate (a file is missing), but the Event ID 1080 message
does not indicate which file is missing.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: ESE

  File Name     Version
  -----------------------
  Ese.dll       5.5.2389.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

MORE INFORMATION
================

Ese.dll was changed to produce a more descriptive error message. After applying
this hotfix, the following new error message will be seen:

  EventID:  199
  Source:   ESE97
  Type:     Error
  Category: Logging/Recovery
  Description:
  ((144) ) Transaction log file gap in sequence detected. Log file
  Edb0000e.log and possibly subsequent log files are missing.

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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