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Q192593: XFOR: Attachment File Name in 8.3 Format in cc:Mail User Inbox

Article: Q192593
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.

SYMPTOMS
========

When you send a message with an attachment having a long file name to a cc:Mail
user, the attachment's file name is shown in 8.3 format in the recipient's
Inbox.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: cc:Mail Connector

  File Name     Version
  -----------------------
  Ccmc.exe      5.5.2332
  Ccmsg.dll     5.5.2332


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

MORE INFORMATION
================

After you obtain the above fix, add the following registry value in the
registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it. If
you are running Windows NT, you should also update your Emergency Repair Disk
(ERD).

1. Start Registry Editor (Regedt32.exe).

2. Locate the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC
    \Parameters

  NOTE: The above registry key is one path; it has been wrapped for readability.

3. On the Edit menu, click Add Value, and then add the following registry
  value:

     Value Name: Use long filename
     Data Type:  REG_DWORD
     Value:      1

  NOTE: If the registry value is set to 1, the Exchange Connector for Lotus
  cc:Mail will send the attachment with a long file name to the cc:Mail
  postoffice. If the registry value is set to 0 or does not exist, the cc:Mail
  Connector will send the attachment with an 8.3 format file name to the
  cc:Mail postoffice.

4. Quit Registry Editor.

Additional query words: ccmail
======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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