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Q192585: Tutor Err Msg: Skyspace Caused an Invalid Page Fault…

Article: Q192585
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg kbhw kbsound mskids kbimu kbHardware
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft My Personal Tutor: Sam's Hide and Seek Adventure, version 1.0 
- Microsoft My Personal Tutor: Sky's Space Station Voyage, version 1.0 
- Microsoft My Personal Tutor: Turru's Daring Sea Quest, version 1.0 
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SYMPTOMS
========

When you attempt to start one of the My Personal Tutor titles listed in the
applies to section of this article, you may receive one of the following error
messages:

- Skyspace caused an invalid page fault in module <unknown>.

- Skyspace caused an invalid page fault in module Kernel32.dll.

- Cannot find picture resource file \Skyspace\Skyspace.mmp.

CAUSE
=====

These behavior can occur if you are using an IBM Aptiva computer.

RESOLUTION
==========

To resolve this issue, download and install the "Aptiva 2140/2142 Internet
Explorer 4.0 updates for Microsoft DirectX 5.0 and Crystal Audio drivers" from
the following IBM Web site:

  http://www3.pc.ibm.com/techinfo/5492.html

STATUS
======

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party product discussed here are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: mskids mpt general protection gpf ipf

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Keywords          : kb3rdparty kberrmsg kbhw kbsound mskids kbimu kbHardware 
Technology        : kbHomeProdSearch kbKidsSearch kbMPTSam kbMPTSky kbMPTTurru
Version           : WINDOWS:1.0
Issue type        : kbprb

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