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Q192533: XCLN: MAPI Spooler Sends NDRs During Folder Synchronization

Article: Q192533
Product(s): Microsoft Exchange
Version(s): WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 21-APR-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Outlook 98 
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SYMPTOMS
========

If an application posts a message to the user's outbox during the time the
application is synchronizing the user's outbox, the MAPI spooler sends a
non-delivery report (NDR) on this newly submitted message with the following
error message:

  Your message did not reach some or all of the intended recipients.

     Subject: Extended MAPI message 11001.
     Sent: 11/24/97 4:44:59 PM

  The following recipient(s) could not be reached:

     <RECIPIENT NAME>
     No transport provider was available for delivery to this recipient.

CAUSE
=====

This problem is caused by a logic error in the way the emsmdb32 provider handles
messages posted during synchronization.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Provider

  File Name      Version
  ----------------------
  Emsui32.dll    2326.0
  Mspst32.dll    2326.0
  Emsmdb32.dll   2326.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 4.0, 5.0, and 5.5.

Additional query words: 8.5

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Keywords          : exc55sp2fix 
Technology        : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Issue type        : kbbug
Solution Type     : kbfix

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