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Q192235: NetShow Installation on a Terminal Server

Article: Q192235
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you attempt to install NetShow On-Demand server on a Windows Terminal
Server, the following error message may be displayed:

  An Application Using Data Access Object or the Jet Database Engine is
  currently running. Setup cannot complete until this application is shut down.

CAUSE
=====

This problem is because of the jet database engine for the MSTSC running on the
Windows Terminal Server.

RESOLUTION
==========

If you stop the service, the install completes. There are two ways to accomplish
this task:

- Close any client connections made to itself. Ensure there is no dialog box
  displayed with a prompt for a connection server.

- Open Task Manager and end the Mstsc.exe process.

NOTE: This will end the locally attached session or sessions.

STATUS
======

Microsoft has confirmed this to be a problem in Windows Terminal Server version
4.0. We are researching this problem and will post additional information here
in the Microsoft Knowledge Base as it becomes available.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Issue type        : kbprb

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