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Q192204: XADM: Information Store Stops When Forwarding Internet Message

Article: Q192204
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 17-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you create a rule that automatically forwards messages to an Internet
recipient through the Internet Mail Service, and then you receive a message to
which the rule applies, the information store may stop unexpectedly.


CAUSE
=====

This problem occurs when memory is overwritten while the message is being
converted to MDBEF.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack




STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

Additional query words: crash autoforward auto-forward ims internet mail connector imc

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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