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Q192087: Error Code 0xc9ef18 or 0x120ef18 When Installing SBS

Article: Q192087
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0,4.0a
Operating System(s): 
Keyword(s): 
Last Modified: 17-FEB-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft BackOffice Small Business Server versions 4.0, 4.0a 
- Microsoft BackOffice Server 4.0 
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SYMPTOMS
========

When you attempt to install Small Business Server, after you insert compact disc
2, you get one of the following error messages:

  Small Business Server Setup Failed. The Specific Error Code 0xc9ef18.
  Setup will continue but the component may not function correctly.

-or-

  Small Business Server Setup Failed. The Specific Error Code 0x120ef18.
  Setup will continue but the component may not function correctly.

CAUSE
=====

This error is caused by an invalid character in the "organization" name.

MORE INFORMATION
================

The characters allowed in an X.400 address is the printable string of characters
defined in the X.409 specification. The X.409 Specification is contained in the
CCITT (The International Telegraph & Telephone Consultative Committee) "Red
Book" volume VIII-fascicle VIII.7--the Data Communication Networks Message
Handling System Recommendations for X.400- X.430.

- No distinction is made between uppercase and lowercase letters.

- Leading and trailing spaces are ignored. If there are multiple spaces within
  an attribute, they are converted to a single space.

- The following characters are allowed:

      Name                      Character
  -----------------------------------------------------
  Capital letters          A, B, C, and so on
  Lowercase letters        a, b, c, and so on
  Digits                   0, 1, 2, 3, 4, 5, 6, 7, 8, 9
  Space                    (space)
  Apostrophe               '
  Left parenthesis         (
  Right parenthesis         )
  Plus sign                +
  Comma                    ,
  Hyphen                   -
  Period                   .
  Forward slash            / 
  Colon                    :
  Equal sign               =
  Question mark            ?


For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q108732 X400: Address Syntax

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbBackOfficeSearch kbSBServSearch kbBackOfficeServ400 kbSBServ400 kbSBServ400a
Version           : WinNT:4.0,4.0a
Hardware          : ALPHA x86
Issue type        : kbprb

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