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Q191810: Dial-Up Networking Server Utility Does Not Work

Article: Q191810
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kbenv kbnetwork kbtool dun win95 kbDialUp
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Plus! for Windows 95 
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SYMPTOMS
========

After you install the Dial-Up Networking 1.3 Upgrade, the Dial-Up Networking
Server utility does not work.

CAUSE
=====

This behavior can occur because the Dial-Up Networking 1.3 Upgrade uninstalls
the Dial-Up Networking Server utility.

RESOLUTION
==========

To resolve this issue, reinstall the Dial-Up Networking Server utility if you
want to continue using it. To do so, use the following steps:

1. Click Start, point to Settings, click Control Panel, and then double-click
  Add/Remove Programs.

2. Click the Windows Setup tab, click Communications (the word, not the check
  box), and then click Details.

3. Click the Dial-Up Networking Server check box to select it, click OK, and
  then restart your computer. Note that this also installs the Direct Cable
  Connection utility if it is not already installed.

MORE INFORMATION
================

The Dial-Up Networking 1.3 Upgrade Setup program deletes the Rnaserv.dll file.

======================================================================
Keywords          : kbenv kbnetwork kbtool dun win95 kbDialUp 
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95
Version           : WINDOWS:95
Issue type        : kbprb

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