KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q191406: Missing Appointments in Outlook Calendar When Using Schedule+

Article: Q191406
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.0,7.5
Operating System(s): 
Keyword(s): kbinterop
Last Modified: 12-APR-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Schedule+, versions 7.0, 7.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you view a Microsoft Outlook Calendar folder from Microsoft Schedule+ using
the Msoutl32.dll driver, appointments may be missing.

For additional information about the Outlook driver for Schedule+ 7.0, 7.5, and
Schedule+ 95, please see the following article in the Microsoft Knowledge Base:

  Q170061 XGEN: Readme.txt for Msoutl32.dll

CAUSE
=====

The driver queried the Microsoft Exchange server to obtain the appointments for
the Outlook Calendar and incorrectly determined that it had received all of the
appointments, even if more were available.


STATUS
======

Microsoft has confirmed this to be a problem in Msoutl32.dll version
8.2:1.4308.

A supported fix is now available, but has not been fully regression- tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.


Additional query words: S+ ol97 ol98 missing recurring

======================================================================
Keywords          : kbinterop 
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule750
Version           : WINDOWS:7.0,7.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.