Q191351: SMS: Long Environment Paths May Cause Incomplete Inventory

Article: Q191351
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

On Microsoft Windows NT client computers that have a path set that is longer
than approximately 240 or 250 characters, the inventory collected is incomplete,
particularly in the Environment category.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.2 Service Pack 1 and 2. This problem was corrected in the latest
Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K

MORE INFORMATION
================

On Windows NT clients that had a path of less than 50 characters, the following
10 entries were created under Environment:

     Comspec, OS, OS2LibPath, Path, Windir, Processor_archecture,
     Processor_level, Processor_identifier, Processor_revision, Number of
     Processors.

When the path was increased to more than 240 characters, the inventory
information that appeared under Environment contained only the following
entries:

     Comspec, Number of processors, OS, OS2LibPath

Additional query words: prodsms sp sp4

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Keywords          : kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

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