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Q191303: SMS: Ipconfig.exe Makes Inventory Stop on Windows for Workgroups

Article: Q191303
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

Ipconfig.exe causes inventory to stop responding on Windows for Workgroups 3.11
client computers running VLM without the TCP/IP protocol.

When running Runsms.bat in verbose mode, the following error message is
displayed:

  Windows IP configuration version 1.0. Error: Winsock failed to initialize.

Inventory stops responding at 43 percent and the computer must be restarted.

WORKAROUND
==========

To work around this problem, disable TCP/IP inventory collection by creating an
Smssafe.tmp file in the Ms\Sms\Data subdirectory. This file should contain the
following line:

      WolverineInfo=CRASHED

For additional information, see the following article in the Microsoft Knowledge
Base:

  Q139908 Creating a SMSSAFE.TMP To Bypass Specific Hardware Detection


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 1.2. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms sp sp4 WFW reboot rebooted hang hangs hung freeze freezes frozen

======================================================================
Keywords          : kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

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