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Q191285: Services for Macintosh Index Corruption on Large Volumes

Article: Q191285
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you use File Services for the Macintosh, Macintosh users may report that
files and/or directories that were previously visible are no longer visible from
Macintosh clients. When viewed on the server itself or by PC clients, the files
are viewable.

CAUSE
=====

This issue was caused by the index not being updated with all of the change
notifications that were occurring as a result of the Macintosh clients making
changes to files. There was also a problem where, if the server was restarted
because of a Window NT blue screen, loss of power, or a hard power-down without
properly shutting down the server through the Windows UI, the index would not be
rebuilt correctly when the server was restarted.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack



This hotfix supercedes all hotfixes referenced in

  ARTICLE-ID: Q185722
  TITLE : SFM Rebuilds Indexes upon Restarting of Windows NT

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.
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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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