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Q191211: SMSINST: "Could Not Open Install.log File"

Article: Q191211
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsmsUtil smsappscripts smsutil
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

When using Systems Management Server Installer, you may receive a dialog box
containing the following message when you attempt to run the uninstallation:

  Could not open INSTALL.LOG file.

This dialog box indicates that there is a problem in opening the log specified on
the command line used to call the uninstaller. The message is erroneous in that
it specifically says "Could not open Install.log file" when this may not be the
installation log file name you specified on the command line for
uninstallation.

This problem occurs with both Uninstal.exe and Uninst32.exe.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
Installer version 1.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

The command line used for uninstallation from the Add/Remove Programs icon in
Control Panel is stored in the registry at:

  HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\<Appname>

Additional query words: uninstal uninst32 uninstall deinstall deinstal deinstallation filename prodsms

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Keywords          : kbsmsUtil smsappscripts smsutil 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbpending

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