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Q191164: XCLN: Outlook Fails to Connect, Causes AE at Emsui32.dll

Article: Q191164
Product(s): Microsoft Exchange
Version(s): 8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

Outlook may cause an access violation if it fails to make a remote procedure
call (RPC) connection and the password has changed during the RPC connection
failure.

CAUSE
=====

The function that handles RPC connection errors passes a NULL pointer to other
functions that do not have a NULL check.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack




STATUS
======

Microsoft has confirmed this to be a problem in the Outlook versions listed
above.

Additional query words: watson 97

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbOutlookSearch kbOutlook97 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : :8.0,8.01,8.02,8.03
Issue type        : kbbug
Solution Type     : kbfix

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