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Q190832: RSERVICE Unable to Configure Service to Use the LocalSystem

Article: Q190832
Product(s): Microsoft Systems Management Server
Version(s): 1.2
Operating System(s): 
Keyword(s): kbenv kbtool
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

When using RSERVICE to install a service, you cannot configure the service to
startup using the LocalSystem account.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date     Time    Size     File name     Platform
  ------------------------------------------------
  7/31/98  8:43pm  207,456  Rservice.exe  Intel
  7/31/98  8:41pm  594,192  Rservice.exe  Alpha



NOTE: The argument /A has been added to RSERVICE to specify that the installed
service is configured to use the LocalSystem account.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

Additional query words: prodsms

======================================================================
Keywords          : kbenv kbtool 
Technology        : kbSMSSearch kbSMS120
Version           : :1.2
Hardware          : ALPHA x86
Issue type        : kbprb
Solution Type     : kbfix

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