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Q190724: Err Msg: SPOOL32 Caused a Divide Error in Module GDI.EXE…

Article: Q190724
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kberrmsg kbhw kbprint win95 kbHardware
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you attempt to print or start a program, you may receive one of the
following error messages:

- 

  SPOOL32 caused a divide error in module GDI.EXE at 0023:00000393.

- 

  <Program> caused a divide error in module GDI.EXE at 0023:00000393.

- 

  Rundll32 caused a divide error in module GDI.exe at 0023:00000393.

CAUSE
=====

These error messages can occur if either of the following conditions exists:

- Your computer's processor (CPU) is failing or overheating.

- Your computer's clock speed is set higher than the manufacturer's recommended
  speed.

RESOLUTION
==========

To resolve this behavior, use either of the following methods:

- Replace your computer's CPU. For information about how to do so, refer to the
  documentation included with your computer or see a certified hardware
  technician.

- Disable the internal and external CPU cache. For information about how to do
  so, refer to the documentation included with your computer.

- Reduce your computer's clock speed to the manufacturer's recommended speed.
  For information about how to do so, refer to the documentation included with
  your computer.


======================================================================
Keywords          : kberrmsg kbhw kbprint win95 kbHardware 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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