KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q190708: XFOR: Internet Mail Service Is Not Copying Administrator on NDRs

Article: Q190708
Product(s): Microsoft Exchange
Version(s): winnt:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 23-MAR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send a message through the Internet Mail Service, with a bad SMTP
address, the receiving host may respond with a "550"' error after the RCPT TO:
command is sent (RFC-821). The Internet Mail Service then generates a
non-delivery report (NDR) and sends it to the user. This NDR is not copied to
the Administrator mailbox, even though the notifications button on the Internet
Mail Service is set to "All."

Examples of NDRs that do make it to the Administrator mailbox include the
following:

- Unbalanced open & closed brackets

- Host unknown

- Max time for delivery expired

NOTE: This may not be a complete listing and is subject to change.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 5.0.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : winnt:5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.