Q190574: "No Matching Places Were Found" When You Search for Restaurant
Article: Q190574
Product(s): Microsoft Automap
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbenv kberrmsg kbui kbimu
Last Modified: 26-AUG-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Expedia Trip Planner 98
- Microsoft Expedia Streets 98
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to find a restaurant using the Zagatsurvey Restaurant Guide in
Expedia Trip Planner 98 or Expedia Streets 98, you may receive the following
error message:
No Matching Places Were Found.
CAUSE
=====
This behavior can occur for either of the following reasons:
- The search settings in the Zagatsurvey Restaurant Guide dialog box are too
restrictive.
- One or more program files are missing or damaged.
RESOLUTION
==========
To resolve this issue, try a less restrictive search in the Zagatsurvey
Restaurant Guide dialog box.
If the issue continues to occur, manually copy the program files from the Trip
Planner or Streets CD-ROM to the program folder on the hard disk. To do so, use
the appropriate method for your program.
Trip Planner 98
---------------
1. Quit all running programs.
2. Insert the Expedia Trip Planner 98 CD-ROM into the CD-ROM drive. Press and
hold down the SHIFT key as you insert the CD-ROM to prevent the program from
starting automatically.
3. Click Start, and then click Run.
4. In the Open box, type the following line, and then click OK
" <cdrom>:\acmsetup\automap\system " (without the quotation marks)
where <cdrom> is the letter of the CD-ROM drive.
5. On the Edit menu, click Select All.
6. On the Edit menu, click Copy.
7. Click Start, and then click Run.
8. In the Open box, type the following line (with quotation marks), and then
click OK
" "<drive>:\program files\microsoft expedia\trip planner 98\system" "
(without the quotation marks)
where <drive> is the letter of the hard disk on which Expedia Trip
Planner 98 is installed.
9. On the Edit menu, click Paste.
10. When you are prompted to overwrite the existing files, click Yes To All.
Streets 98
----------
1. Quit all running programs.
2. Insert the Expedia Streets 98 CD-ROM into the CD-ROM drive. Press and hold
down the SHIFT key as you insert the CD-ROM to prevent the program from
starting automatically.
3. Click Start, and then click Run.
4. In the Open box, type the following line, and then click OK
" <cdrom>:\acmsetup\automap\system " (without the quotation marks)
where <cdrom> is the letter of the CD-ROM drive.
5. On the Edit menu, click Select All.
6. On the Edit menu, click Copy.
7. Click Start, and then click Run.
8. In the Open box, type the following line (with quotation marks), and then
click OK
" "<drive>:\program files\microsoft expedia\streets 98\system" "
(without the quotation marks)
where <drive> is the letter of the hard disk on which Expedia Streets 98
is installed.
9. On the Edit menu, click Paste.
10. When you are prompted to overwrite the existing files, click Yes To All.
MORE INFORMATION
================
Certain other programs can damage some of the Expedia Trip Planner 98 or Expedia
Streets 98 program files if they are running when you install Expedia Trip
Planner 98 or Expedia Streets 98.
Additional query words: multi media multi-media mm mmtitles amap automap
======================================================================
Keywords : kbenv kberrmsg kbui kbimu
Technology : kbHomeProdSearch kbExpediaSearch
Version : WINDOWS:
Issue type : kbprb
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1986-2002.