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Q190004: Error 403.7 or "Connection to Server Could Not Be Established"

Article: Q190004
Product(s): Internet Information Server
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 05-AUG-2000

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The information in this article applies to:

- Microsoft Internet Information Server 4.0 
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SYMPTOMS
========

One of the following errors occurs when trying to browse a Web site that has
Secure Sockets Layer (SSL) enabled:

- HTTP Error 403
  403.7 Forbidden: Client certificate required

  This error occurs when the resource you are attempting to access requires your
  browser to have a client Secure Sockets Layer (SSL) certificate that the
  server recognizes. This is used for authenticating you as a valid user of the
  resource.

  Please contact the Web server's administrator to obtain a valid client
  certificate.

  -or-

- Connection to the server could not be established.

CAUSE
=====

The Internet Explorer client certificate and the Internet Information Server
(IIS) client certificate need to be synchronized.

WORKAROUND
==========

To work around this problem, run the following three commands from a command
prompt in the <%SystemRoot%>\System32\Inetsrv directory:

  IISCA
  Net Stop IISAdmin /y
  Net Start W3SVC

(c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin
Zollman, Microsoft Corporation.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : winnt:4.0
Issue type        : kbprb
Solution Type     : kbpending

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