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Q189755: XADM: French Admin Reports Blank Password on Newly Created Windo

Article: Q189755
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s): 
Keyword(s): exc55sp2fix kbExchange500preSP3fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you use the French Exchange Server Administrator program to create new
mailboxes, the Administrator program may incorrectly indicate that the password
for the Windows NT account is blank.

Version 5.0
-----------

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Microsoft
Exchange Server version 5.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS




Version 5.5
-----------

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the French Exchange Server
versions 5.0 and 5.5.

MORE INFORMATION
================

When the Windows NT Account Policy is set to have a minimum password length, the
Exchange Server administrator program is responsible for creating the Windows NT
account and the password for the account. For example, set the Windows NT
Account Policy to have a minimum password length of ten characters. From the
Exchange Server Administrator program, create a mailbox named Test. For the
primary account, choose to create a new Windows NT account. After the account is
created, the following dialog will appear:

  Le compte Windows NT que vous venez de creer a un mot de posse vide.
  L'utilisateur devra changer le mot de passe lors de sa premiere
  overature de session.

The first part says that the password is blank or empty (vide). This is actually
wrong because the Administrator program created the account with a password of
"testxxxxxx". This can be verified by connecting to the server or by logging
onto the server, if the account is given the appropriate privileges.

Additional query words: crash route XADM create users admin french france
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Keywords          : exc55sp2fix kbExchange500preSP3fix 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WinNT:5.0
Issue type        : kbbug
Solution Type     : kbfix

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