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Q189572: XADM: Removing OWA Using 5.5 Displays Error With 5.5SP1 Installe

Article: Q189572
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 20-DEC-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1 
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SYMPTOMS
========

On a computer running Microsoft Exchange Server 5.5 with SP1 installed, when you
remove Microsoft Outlook Web Access (OWA) using the Exchange Server 5.5 Setup
program, you may receive the following message:

  Microsoft Exchange Server Setup: setup.exe - Entry Point Not Found
  The procedure entry point xxxxxxxxxx could not be located in
  the dynamic link library GAPI32.dll.

WORKAROUND
==========

To work around the problem, click OK after you receive the error message. Setup
will continue and the OWA uninstall operation will complete successfully.

STATUS
======

Microsoft has confirmed this to be a problem with Microsoft Exchange Server 5.5
SP1.

Additional query words: xadm setup gapi xcln owa

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1
Version           : :5.5,5.5 SP1
Issue type        : kbbug

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