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Q189192: Accessibility Options Do Not Work Properly on Compaq Computers

Article: Q189192
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kb3rdparty kbenable win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you run Windows 95 on a Compaq computer, you may experience one or more of
the following symptoms:

- Your Computer may stop responding (hang) when it attempts to resume from
  Standby mode.

- Your accessibility option may not function correctly.

CAUSE
=====

This behavior can occur if you are running the Compaq Easy Access software and
you have enabled Windows 95 accessibility options. Accessibility options are not
compatible with the Compaq Easy Access software.

RESOLUTION
==========

To resolve this issue, contact Compaq or visit the following Compaq Web site:

  http://www.compaq.com


MORE INFORMATION
================

This behavior is known to occur on the following Compaq computers:

Presario 1000 Series
--------------------

Models 1010, 1020, 1030, 1060, 1060ES, 1065, 1070, 1080

Presario 3000 Series
--------------------

Models 3020, 3060

Presario 4000 Series
--------------------

Models 4104ES, 4406ES, 4104ES, 4170ES, 4460ES
Models 4102, 4112, 4120, 4122, 4126, 4164, 4170, 4172, 4180
Models 4402, 4410
Models 4704, 4706, 4710, 4712, 4714, 4716, 4760, 4764, 4770, 4772
Models 4774, 4776, 4780, 4782, 4784, 4786

Presario 6000 Series
--------------------

Models 6704, 6708

Presario 8000 Series
--------------------

Models 8702, 8706, 8710, 8712, 8770, 8772

The Compaq Easy Access software controls such features as speakerphone, volume,
audio CD player, SmartQ online help, and Standby mode.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: sleep wake up

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Keywords          : kb3rdparty kbenable win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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