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Q189135: Err Msg: You Cannot Save While the File Is in Use by Another…

Article: Q189135
Product(s): Microsoft Windows NT
Version(s): WINDOWS:4.3,6.0; WINNT:4.0
Operating System(s): 
Keyword(s): kberrmsg kbnetwork
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you modify a mail merge data source file that is located on a Windows NT
shared network drive using Microsoft Word version 6.0, you may receive the
following prompt when you attempt to save the file:

  <Maindoc>.doc is a mail merge main document that is attached to a
  data source datasrc.doc that has not been saved. Do you want to save
  <datasource>.doc?

When you click Yes, you may receive the following error message:

  You cannot save while the file is in use by another process. Try saving
  the file with a new name. (X:\datasrc.doc).

This behavior does not occur if you save the document to your local hard disk.

RESOLUTION
==========

To work around this issue, use either of the following methods:

- Save the mail merge data source file to your local hard disk.

- Upgrade to Microsoft Word 97 for Windows or Microsoft Office 97 for Windows.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word version 6.0 and
Windows NT version 4.0

Additional query words: tools main

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Keywords          : kberrmsg kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WINDOWS:4.3,6.0; WINNT:4.0
Issue type        : kbprb

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