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Q188979: XADM: NDR When Sending to Recipient From Offline Address Book

Article: Q188979
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 22-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you work offline and send a message to a recipient selected from the
Offline Address Book, you may receive a systematic Non Delivery Report for a
specific recipient:

  No transport provider was available for delivery to this recipient

CAUSE
=====

Duplicate alias names cannot occur inside an Exchange Server site; however, they
can occur inside an Exchange Server organization, causing the NDR above.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.



Additional query words: OAB
======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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