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Q188772: XADM: Error for Incorrect Journal Recipient Is Informational

Article: Q188772
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 26-JUL-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Exchange administrator may find a repeated error in the event viewer
application log. This is not a warning (Yellow) or error (Red) event; it is
listed as an informational event (Blue) and is as follows:

  Event 231    MSExchangeMTA     Configuration
  (MTA MAIN BASE(33) Proc 252)   Journal not enabled, error in
  loading configuration.  Journal Recipient Name
  /o=Organization/ou=Site/cn=Recipients/cn=BadUser (14)

CAUSE
=====

Microsoft Exchange Server Service Pack 1 contains a feature called Message
Journal that lets the Exchange administrator have a blind copy of every message
passed through the system. This copy is sent to a journal recipient or public
folder.

If the journal recipient name is incorrect or deleted, the above event is
generated in the Windows NT application event log.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 SP1. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.



MORE INFORMATION
================

This problem does not affect the functionality of the product. It only requires
the Exchange administrator to be aware of the event in case problems occur with
the Message Journal feature.

Additional query words: dn archive

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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