KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q188638: XCLN: Equations in Msg. from cc:Mail PO Appear Wrong in Outlook

Article: Q188638
Product(s): Microsoft Exchange
Version(s): WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): 
Last Modified: 22-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Outlook 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

Formulas in the body of a message sent from a user on a cc:Mail postoffice to a
mailbox in Exchange are not displayed correctly for the Exchange user. If the
message is composed with an equation in cc:Mail (for example: 44+55=099) and
sent to Exchange, an Exchange client converts the equation to:

   44+55    9

when the message is opened.

CAUSE
=====

The autoformat of plain text documents causes the client to do the conversion.
This problem only occurs when you are using Outlook with Word as your e-mail
editor and receive a message from a cc:Mail postoffice.

WORKAROUND
==========

To work around this problem, do the following:

1. Open Microsoft Word.

2. On the Tools menu, select AutoCorrect.

3. Click the AutoFormat tab.

4. Clear the "Plain text WordMail documents" check box.

5. Click OK after clearing this check box.

The equation in the message will no longer be converted.


Additional query words: 8.5

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.