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Q188420: XADM: Adding Recipients To a Form May Change Display Name

Article: Q188420
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 06-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

An application such as Electronic Forms Designer uses MAPI to resolve a list of
display names. If you add names to a form and some of the names have already
been resolved during a previous instance, the display names that had been
previously resolved will have their display name changed to the internal
Microsoft Exchange Server distinguished name. A display name may look like the
following:

  James Smith

After you add a new name to the form, a distinguished name for this fictitious
user will look like the following:

  =EX:/p=YourPrmd/ou=YourOrgUnit/cn=Recipients/cn=SmithJ

CAUSE
=====

The distinguished name for the addressee was erroneously being saved to the
display name property.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server version 5.5.This
problem was first corrected in Exchange Server 5.5 Service Pack 2.



Additional query words: mapi32 e-form garbled corrupt
======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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