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Q188222: XFOR: Cannot Open SMTP Messages that Contain Attachments

Article: Q188222
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 23-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you use either the Microsoft Exchange Client or the Microsoft Outlook
Client to open an SMTP message that contains an attachment, you may receive the
following error:

  Can't open this item. Cannot add the attachment; no data source was provided.

CAUSE
=====

This error is caused by a BinHex-labelled body part that is missing the BinHex
prolog.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5.

MORE INFORMATION
================

For more information on problems caused by inability to detect the Bibhex
prelog, please see the following article in the Microsoft Knowledge Base:

  Q170060 XADM: Store Uses 100% of CPU on Incoming MIME Binhex Message

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.0,5.5
Issue type        : kbbug

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