KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q188043: SMS Admin Shows Incomplete List of Paths for Software Inventory

Article: Q188043
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbInventory kbsmsAdmin smsadmin smsinv
Last Modified: 25-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When the client Inventory Agent (for example, Invwin32 and/or Invdos) performs a
software inventory, it will scan the local drives for files that match the
criteria defined in the Inventory Package properties.

If you create an Inventory Package to search for multiple files that exist in the
same directory on the client, Systems Management Server will only report the
first file that is found. This occurs regardless of the search logic. It makes
no difference whether you use the AND operator or the OR operator.

Software inventory does continue to search the directory for other files that
have been defined, but it does not actually report the information about the
other files found in SMS Admin. If multiple files are present, only the first
file defined in the Software Inventory package will be displayed in the client's
Packages icon in Personal Computer Properties.

WORKAROUND
==========

Create a separate Software Inventory package for each file that you need to
locate.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.



Additional query words: prodsms

======================================================================
Keywords          : kbInventory kbsmsAdmin smsadmin smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbprb
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.