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Q187827: SNA Print to File Results in File Size of Zero KB

Article: Q187827
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 30-SEP-1999

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The information in this article applies to:

- Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0 
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MORE INFORMATION
================

SNA Manager does offer the option of Portrait or Landscape in the Print Session
Properties dialog box. To do this, perform the following steps:

1. Click the Printing tab.

2. Select the Printer radio button, and then click Printer.

The Print Setup dialog box allows a selection of Portrait or Landscape. No
warning is issued to indicate this is not a supported option for the
Generic/Text Only Printer Driver.

Also, operation with Landscape selected has no effect on output directed to a
printer. However, files produced by directing output to a file will contain no
output and have a file size of zero KB.

SYMPTOMS
========

Under certain configurations, print output directed to a file will result in a
file size of zero KB.


CAUSE
=====

The Properties dialog box of the Generic/Text Only Printer Driver does not offer
a Portrait or Landscape setting. The driver supports Portrait only.

RESOLUTION
==========

To resolve this problem, select Portrait in the Print Setup dialog box.

Additional query words:

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Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ300SP2
Version           : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0

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