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Q187293: SMS: Raw File May Cause Inventory Processor to Stop Responding

Article: Q187293
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

The inventory processor (InvProc) may stop responding when converting a RAW file
to MIF. No new RAW files are processed, which can lead to a backlog of RAW
files. InvProc may eventually cause a Dr. Watson error in the SMS_Executive.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 1.2. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

WORKAROUND
==========

To work around this problem, obtain the hotfix mentioned in the STATUS section
of this article, or wait for the next Systems Management Server service pack.
The hotfix should have the following timestamp:

     5/15/98   5:14am        110,560 Invproc.dll (Intel)
     5/15/98   5:14am        227,088 Invproc.dll (Alpha)

Additional query words: prodsms hang hangs hung

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Keywords          : kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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