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Q186915: XFOR: Notes Connector May Send Empty Messages

Article: Q186915
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 05-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

Under certain circumstances, messages sent from a Lotus Notes user to an
Exchange user may arrive without the message body.

CAUSE
=====

This problem has been seen when a Lotus Notes user embeds an object in a Notes
message and sends the message to an Exchange user via the Exchange Notes
Connector.

The following errors are logged in the Microsoft Exchange Connectivity
Administrator Log Browser:

1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41301:Notes returned code:
3a4 (hex)
>> ntshcint(1008)
1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41300:Notes Package ID:
Notes
Index Facility (NIF). Extended Reason String: Incorrectly formatted
Composite records in file.
>> ntshcint(1020)
1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41358:Error obtaining Notes
message body item
>> ntshcm(5418)

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K



Additional query words: exchange notes blank body message object connector

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : 5.5
Issue type        : kbbug
Solution Type     : kbfix

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