Q186544: Terminal Server Error Messages: 3100 to 3199
Article: Q186544
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s):
Keyword(s):
Last Modified: 11-DEC-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0, Terminal Server Edition
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SUMMARY
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This article describes Terminal Server error messages 3100 to 3199.
MORE INFORMATION
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Error 3100
----------
The operation failed because a network software error occurred.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3101
----------
The system ran out of a resource controlled by the *** option.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The system required
more of a resource than was available.
Action: Change the value of the listed option in the configuration file to allow
the system to access more of the resource.
Error 3102
----------
The service failed to obtain a long-term lock on the segment for network
control blocks (NCBs). The error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3103
----------
The service failed to release the long-term lock on the segment for network
control blocks (NCBs). The error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3104
----------
There was an error stopping service ***. The error code from
NetServiceControl is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3105
----------
Initialization failed because of a system execution failure on path ***. The
system error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3106
----------
An unexpected network control block (NCB) was received. The NCB is the data.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3107
----------
The network is not started.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A program or
command could not run because LAN Manager is not started or installed.
Action: Check that LAN Manager is installed and that the Workstation service is
started. Then type the command again.
Error 3108
----------
A DosDevIoctl or DosFsCtl to NETWKSTA.SYS failed. The data shown is in this
format: DWORD approx CS:IP of call to ioctl or fsctl WORD error code WORD
ioctl or fsctl number
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3109
----------
Unable to create or open system semaphore ***. The error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3110
----------
Initialization failed because of an open/create error on the file ***. The
system error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3111
----------
An unexpected NetBIOS error occurred. The error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3112
----------
An illegal server message block (SMB) was received. The SMB is the data.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3113
----------
Initialization failed because the requested service *** could not be started.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3114
----------
Some entries in the error log were lost because of a buffer overflow.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The error log is
full, and one or more error log entries have been lost.
Action: If you want to save the current error log file, copy it to another
filename. Then clear the error log. You may do this remotely with Event Viewer.
Error 3120
----------
Initialization parameters controlling resource usage other than net buffers
are sized so that too much memory is needed.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server's main
information segment is larger than the largest segment that can be allocated.
Action: Decrease the values for one or more of the following entries in the
server's configuration file:
MAXCHDEVJOB MAXCONNECTIONS MAXOPENS MAXCHDEVQ MAXLOCKS MAXSHARES MAXCHDEVS
Then, restart the Server service.
Error 3121
----------
The server cannot increase the size of a memory segment.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server cannot
increase the size of a memory segment.
Action: Be sure that the MEMMAN entry in the server's CONFIG.SYS file allows
swapping and that there is at least 1 megabyte of free space on the swap disk.
The swap disk is specified by the SWAPPATH entry in the Config.sys file. You
could also decrease the value of the NUMBIGBUF entry in the server's
configuration file.
Error 3122
----------
Initialization failed because account file *** is either incorrect or not
present.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The user accounts
database, Net.acc, is missing, damaged, or in a format that is incompatible with
this version of LAN Manager.
Action: Copy the backup file, Netacc.bkp, to Net.acc. If Netacc.bkp does not
exist, copy Net.acc or Netacc.bkp from a backup floppy or from the LAN Manager
distribution disks. If you have upgraded your LAN Manager software, you may need
to convert the user accounts database to a new format. See the instructions that
came with your upgrade.
Error 3123
----------
Initialization failed because network *** was not started.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. All networks named
in the SRVNETS entry of the server's configuration file must use the LAN Manager
workstation software.
Action: Be sure that all networks named in the SRVNETS entry of the server's
configuration file are also named in the WRKNETS entry of that file.
Error 3124
----------
The server failed to start. Either all three chdev parameters must be zero or
all three must be nonzero.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The configuration
entries CHARWAIT, CHARTIME, and CHARCOUNT must all be zero or must all have
non-zero values.
Action: Correct the entries and restart the Server service.
Error 3125
----------
A remote API request was halted due to the following invalid description
string: ***.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server received
an invalid request to run a command. The request may have been damaged by the
network.
Action: No action is needed. If this error occurs frequently, contact technical
support.
Error 3126
----------
The network *** ran out of network control blocks (NCBs). You may need to
increase NCBs for this network. The following information includes the number
of NCBs submitted by the server when this error occurred:
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server found a
resource shortage in a network driver when it tried to issue a network control
block (NCB).
Action: Be sure that the NETn entries in the configuration file specify valid
NetBIOS device drivers and that these device drivers are in the Lanman\Drivers
folder. Also, be sure that the Config.sys file contains a DEVICE line specifying
the absolute paths of the device drivers. You may be able to increase the NCBs
for the listed network by changing an option in the network's NETn entry in the
configuration file. See the installation guide that came with your network
adapter for information about those options. If you need assistance, contact
your network administrator.
Error 3127
----------
The server cannot create the *** mailslot needed to send the ReleaseMemory
alert message. The error received is:
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server cannot
respond to a ReleaseMemory alert. Otherwise, the server is functioning
normally.
Action: No action is needed.
Error 3128
----------
The server failed to register for the ReleaseMemory alert, with recipient
***. The error code from NetAlertStart is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server cannot
respond to a ReleaseMemory alert. Otherwise, the server is functioning
normally.
Action: No action is needed.
Error 3129
----------
The server cannot update the AT schedule file. The file is corrupted.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The schedule file,
Sched.log, in the LOGS directory, is damaged.
Action: Restore the schedule file from a backup copy, or delete the file and
create a new one using the AT utility.
Error 3130
----------
The server encountered an error when calling NetIMakeLMFileName. The error
code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server could
not find the Net.msg file.
Action: The NET.MSG file should be in the Lanman\Netprog folder. If it is not
there, copy it from the LAN Manager distribution disks.
Error 3131
----------
Initialization failed because of a system execution failure on path ***.
There is not enough memory to start the process. The system error code is the
data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. There is not enough
memory available to run the Server service.
Action: Stop other applications and services (except the Workstation service)
that are running on the computer and try again. If the problem continues, you
will have to add memory to the computer.
Error 3132
----------
Longterm lock of the server buffers failed. Check swap disk's free space and
restart the system to start the server.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server was
unable to access required memory.
Action: Be sure there is at least 1 megabyte of free space on the swap disk. The
swap disk is specified by the SWAPPATH entry in the Config.sys file. Then,
restart the computer and try to start the Server service again.
Error 3140
----------
The service has stopped due to repeated consecutive occurrences of a network
control block (NCB) error. The last bad NCB follows in raw data.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3141
----------
The Message server has stopped due to a lock on the Message server shared
data segment.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3150
----------
A file system error occurred while opening or writing to the system message
log file ***. Message logging has been switched off due to the error. The
error code is the data.
Error 3151
----------
Unable to display message POPUP due to system VIO call error. The error code
is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The Messenger
service could not display a message because an error occurred while the message
box was being created.
Action: If message logging was on, the message was still logged to the file and
can be viewed by displaying or printing the message log file.
Error 3152
----------
An illegal server message block (SMB) was received. The SMB is the data.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3160
----------
The workstation information segment is bigger than 64K. The size follows, in
DWORD format:
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The workstation's
main information segment is larger than the largest segment that can be
allocated.
Action: Decrease the values for one or more of the following entries in the
[workstation] section of the configuration file. If you need assistance, contact
your network administrator.
MAXCMDS NUMCHARBUF NUMWORKBUF MAXTHREADS NUMDGRAMBUF SIZCHARBUF NUMALERTS
NUMSERVICES SIZERROR
After you change the configuration file, restart the Workstation service. If you
change the MAXCMDS or MAXTHREADS entry, you will have to restart the computer.
Error 3161
----------
The workstation was unable to get the name-number of the computer.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3162
----------
The workstation could not initialize the Async NetBIOS Thread. The error code
is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3163
----------
The workstation could not open the initial shared segment. The error code is
the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The Workstation
service may have been started improperly. Always use the NET START command to
start the workstation; do not run Wksta.exe directly.
Action: To start the Workstation service, type: NET START WORKSTATION
If more problems occur, contact technical support.
Error 3164
----------
The workstation host table is full.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The internal table
that maintains information about network servers is full. You can access all
network servers normally, but you may not be able to see all servers when you
type the NET VIEW command. This happens only on very large networks.
Action: Contact your network administrator. Your administrator may want to divide
the network into domains, using the DOMAIN entry in each computer's
configuration file.
Error 3165
----------
A bad mailslot server message block (SMB) was received. The SMB is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3166
----------
The workstation encountered an error while trying to start the user accounts
database. The error code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The Workstation
service failed to start the user accounts database.
Action: Contact technical support.
Error 3167
----------
The workstation encountered an error while responding to an SSI revalidation
request. The function code and the error codes are the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3170
----------
The Alerter service had a problem creating the list of alert recipients. The
error code is ***.
Explanation: A software error occurred.
Action: Contact technical support.
Error 3171
----------
There was an error expanding *** as a group name. Try splitting the group
into two or more smaller groups.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An error occurred
when LAN Manager tried to identify the members of the specified group. The group
is probably too large.
Action: Split the group into two or more smaller groups.
Error 3172
----------
There was an error sending *** the alert message - (***) The error code is
***.
Explanation: An error occurred when an alert message was sent. The user name
designated to receive the alert may no longer exist.
Action: Use Server Manager to repair the error.
Error 3173
----------
There was an error in creating or reading the Alerter mailslot. The error
code is ***.
Explanation: A software error occurred.
Action: Verify that the Alerter service has been started. If the service has
already been started, contact technical support.
Error 3174
----------
The server could not read the AT schedule file.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. LAN Manager cannot
read the schedule file because the file is damaged.
Action: Restore the schedule file from a backup copy, if you have one. If not,
delete the file and create a new one with the AT utility.
Error 3175
----------
The server found an invalid AT schedule record.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The schedule file
contains a record with an invalid format.
Action: Restore the schedule file from a backup copy. If you do not have one,
delete the AT schedule file and create a new one with the AT utility.
Error 3176
----------
The server could not find an AT schedule file so it created one.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server created
a schedule file.
Action: No action is needed.
Error 3177
----------
The server could not access the *** network with NetBiosOpen.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server could
not start one of its networks.
Action: Be sure that each network listed in the SRVNETS entry in the server's
configuration file has a corresponding entry in the [networks] section of the
configuration file.
Error 3178
----------
The AT command processor could not run ***.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. You used the AT
utility to specify a program that could not run.
Action: Check the filename of the program you tried to schedule. If it is in a
directory that is not on the computer's search path, be sure to specify its full
path. Be sure that all programs you schedule are executable.
Error 3180
----------
WARNING: Because of a lazy-write error, drive *** now contains some corrupted
data. The cache is stopped.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An error occurred
when the lazy-write process tried to write to the specified hard disk.
Action: Run CHKDSK on the specified drive to check for problems with the disk or
the files affected by the lazy-write process.
Error 3181
----------
A defective sector on drive *** has been replaced (hotfixed). No data was
lost. You should run CHKDSK soon to restore full performance and replenish
the volume's spare sector pool. The hotfix occurred while processing a remote
request.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The fault-tolerance
system found a bad disk sector and rerouted data to a good sector (this is
called hotfixing). No data was lost.
Action: Run CHKDSK soon to ensure that enough good disk sectors are available for
hotfixing.
Error 3182
----------
A disk error occurred on the HPFS volume in drive ***. The error occurred
while processing a remote request.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An error occurred
during an operation on the listed disk because of problems with the disk. The
operation probably did not succeed.
Action: Retry the operation. If the problem persists and you are unable to
recover data from the disk, use backups of the affected files, if you have any.
Error 3183
----------
The user accounts database (NET.ACC) is corrupted. The local security system
is replacing the corrupted NET.ACC with the backup made at ***. Any updates
made to the database after this time are lost.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The user accounts
database file is damaged, so the backup file made at the listed date is now
being used. Changes made to the user accounts database since this time were
lost. Local security is still in effect.
Action: To update the user accounts database, retype changes made to it since the
listed date.
Error 3184
----------
The user accounts database (NET.ACC) is missing. The local security system is
restoring the backup database made at ***. Any updates made to the database
made after this time are lost.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The user accounts
database file is missing, so the backup file made at the listed date is now
being used. Changes made to the user accounts database since this time were
lost. Local security is still in effect.
Action: To update the user accounts database, retype changes made to it since the
listed date.
Error 3185
----------
Local security could not be started because the user accounts database
(NET.ACC) was missing or corrupted, and no usable backup database was
present. THE SYSTEM IS NOT SECURE.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. Local security
could not start because the user accounts database file, Net.acc, is missing or
damaged and no backup file exists on the hard disk.
Action: Restore Net.acc from a backup. The backup file will be named either
Net.acc or Netacc.bkp. Then restart the computer. If there is no backup,
reinstall LAN Manager using the Setup program.
Error 3186
----------
Local security could not be started because an error occurred during
initialization. The error code returned is ***. THE SYSTEM IS NOT SECURE.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. Local security
could not start because of the listed error.
Action: Find and correct the cause of the listed error, and then restart the
computer.
Error 3190
----------
A NetWksta internal error has occurred: ***
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.
Action: Contact technical support.
Error 3191
----------
The redirector is out of a resource: ***.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The workstation is
out of the specified resource.
Action: Adjust the workstation's configuration file to increase the amount of
this resource. If you need assistance, contact your network administrator.
Error 3192
----------
A server message block (SMB) error occurred on the connection to ***. The SMB
header is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An error occurred
on a request that was sent to the specified server. The workstation may have
been connected to a resource that is no longer shared.
Action: Ask a network administrator to reshare the resource so that you can use
it. If this solution fails, contact technical support.
Error 3193
----------
A virtual circuit error occurred on the session to ***. The network control
block (NCB) command and return code is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The connection
between your workstation and the specified server was unexpectedly broken. The
server may have been restarted or a network problem may have occurred.
Action: If the server was restarted, retry the operation to reestablish the
connection. If you need more assistance, contact technical support. This message
displays a network control block (NCB) value and the NCB error that was
returned. Save this information for technical support.
Error 3194
----------
Hanging up a stuck session to ***.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The session with
the specified server was ended because the server stopped responding.
Action: Ask your network administrator if the server is running. If so, reconnect
to the server. The amount of time a workstation waits for a server to respond to
a request is determined by the SESSTIMEOUT entry in the workstation's
configuration file. If your sessions with servers are frequently ended by this
error, you may want to increase the value of SESSTIMEOUT. If you need
assistance, contact your administrator.
Error 3195
----------
A network control block (NCB) error occurred (***). The NCB is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An unexpected
network control block (NCB) error occurred on the session with the specified
server. The server may have been restarted, or a network problem may have
occurred.
Action: Ask your network administrator if the server was recently restarted. If
you need more assistance, contact technical support. This message displays an
NCB value and the NCB error that was returned. Save this information for
technical support.
Error 3196
----------
A write operation to *** failed. Data may have been lost.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. An attempt to write
data to a file failed.
Action: See if the specified disk is full. Also, be sure that you have write
permission for the target file.
Error 3197
----------
Reset of driver *** failed to complete the network control block (NCB). The
NCB is the data.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The specified
NetBIOS driver found a problem that required the network adapter card to be
reset. Resetting the card did not solve the problem.
Action: Contact technical support.
Error 3198
----------
The amount of resource *** requested was more than the maximum. The maximum
amount was allocated.
Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The amount of the
listed resource requested was more than the maximum. The maximum amount was
allocated.
Action: Ask your network administrator check the workstation's configuration.
Additional query words:
======================================================================
Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version : WinNT:4.0
Issue type : kbinfo
=============================================================================
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