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Q186541: Terminal Server Error Messages: 2400 to 2499

Article: Q186541
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SUMMARY
=======

This article describes Terminal Server error messages 2400 to 2499.

MORE INFORMATION
================

Error 2400
----------

  The LAN adapter number is invalid.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The LAN adapter
number in the configuration file is incorrect.

Action: A NETn entry in the [networks] section of the computer's configuration
file needs to be corrected. See your network administrator if you need
assistance.

Error 2401
----------

  There are open files on the connection.

Explanation: You tried to delete an active connection. There are open files or
requests pending on this connection.

Action: Close all files and end all programs related to the connection before you
try to delete it.

Error 2402
----------

  Active connections still exist.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. You tried to delete
a network connection that has an active process, or you tried to log off while
you have an active process.

Action: Be sure that the processes running on a server are completed before you
break the connection to that server, and that processes on all remote servers
are completed before you log off.

Error 2403
----------

  This share name or password is invalid.

Explanation: Either the share name or password you typed is incorrect.

Action: Check the spelling of the share name or password. If you still have
problems, ask your network administrator to verify the password and the share
name. Your administrator should also verify that you have access to the
resource. This problem can also be caused by duplicate computer names. Do not
give computers on different networks identical computer names if there is any
computer that is on both networks.

Error 2404
----------

  The device is being accessed by an active process.

Explanation: The drive letter you specified is the current drive of a session.
You tried to delete a drive redirection (x:) while it is in use, possibly as
your current drive.

Action: Be sure the drive you are trying to delete is not the current drive in
any of your sessions.

Error 2405
----------

  The drive letter is in use locally.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. You tried to assign
a local drive letter to a shared resource.

Action: Use a drive letter that does not correspond to a local drive.

Error 2430
----------

  The specified client is already registered for the specified event.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A program requested
the Alerter notify it of an event for which it is already receiving
notifications.

Action: Contact technical support.

Error 2431
----------

  The alert table is full.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The number of alert
notifications requested exceeded the number specified by the NUMALERTS entry in
your configuration file.

Action: Increase the value of the NUMALERTS entry. Then stop and restart the
workstation service.

Error 2432
----------

  An invalid or nonexistent alert name was raised.

Explanation: A software error occurred.

Action: Be sure the Alerter service is started. If this error occurs while the
Alerter service is started, contact technical support.

Error 2433
----------

  The alert recipient is invalid.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.

Action: Contact technical support.

Error 2434
----------

  A user's session with this server has been deleted because the user's logon
  hours are no longer valid.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. LAN Manager ended a
user's session with this server because the user's logon time expired.

Action: No action is needed. To define the times during which a user can access
the server, type:

  "NET USER username /TIMES:times" (without the quotation marks)

Error 2440
----------

  The log file does not contain the requested record number.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.

Action: Contact technical support.

Error 2450
----------

  The user accounts database is not configured correctly.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The user accounts
database is not configured properly. There may be a conflict between the
computer's role, which defines how this server participates in logon security,
and the server's record of the name of the primary domain controller. For
example, the role of this computer may be set to PRIMARY while the primary
domain controller entry names a different server.

Action: Contact your network administrator.

Error 2451
----------

  This operation is not permitted when the Netlogon service is running.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. You cannot perform
this task while the Netlogon service is running.

Action: To perform this task, stop the Netlogon service on the server. Retype the
command, and then restart the Netlogon service.

Error 2452
----------

  This operation is not allowed on the last administrative account.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. This is the only
account with administrative privilege. You cannot delete it.

Action: You must add another account with administrative privilege before
deleting this one.

Error 2453
----------

  Could not find domain controller for this domain.

Explanation: Windows NT could not find the domain controller for this domain.
This task cannot be completed unless the domain controller is running in this
domain.

Action: Start the Netlogon service on the domain controller.

Error 2454
----------

  Could not set logon information for this user.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The logon server
could not update the logon or logoff information.

Action: Stop and restart the Netlogon service at the server that returned this
error.

Error 2455
----------

  The Netlogon service has not been started.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The Netlogon
service is not running.

Action: Start the Netlogon service at the server, and then type the command
again.

Error 2456
----------

  Unable to add to the user accounts database.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The user accounts
database cannot be enlarged because the server's hard disk is full.

Action: Check the server's disk and remove unnecessary and outdated files.

Error 2457
----------

  This server's clock is not synchronized with the primary domain controller's
  clock.

Error 2458
----------

  A password mismatch has been detected.

Error 2460
----------

  The server identification does not specify a valid server.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.

Action: If this error persists or causes other errors, contact technical
support.

Error 2461
----------

  The session identification does not specify a valid session.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.

Action: If this error persists or causes other errors, contact technical
support.

Error 2462
----------

  The connection identification does not specify a valid connection.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. A software error
occurred.

Action: If this error persists or causes other errors, contact technical
support.

Error 2463
----------

  There is no space for another entry in the table of available servers.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The table of
available servers is full. You will not be able to see a complete list of
network servers when you type the NET VIEW command or use the LAN Manager
Screen.

Action: Stopping other processes or services on the workstation may free enough
memory to correct this problem. MS-DOS workstations have a NUMSERVERS entry in
the configuration file, which specifies the number of servers that the
workstation can list with NET VIEW. Increasing this value can solve this
problem, but will also use more memory.

Error 2464
----------

  The server has reached the maximum number of sessions it supports.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server is
supporting the maximum number of sessions.

Action: Try the command later. You will not be able to start a session with this
server until another user's session has ended. Also, see your network
administrator. Your administrator may want to purchase an Additional User Pak
for the server or increase the value of the MAXUSERS entry of the server's
configuration file.

Error 2465
----------

  The server has reached the maximum number of connections it supports.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The server is
supporting the maximum number of connections.

Action: To make another connection to the server, first end a current connection.
If you have no connections that you can end, try your command again later. You
will be able to make your connection once another user's connection is ended.
Also, see your network administrator. The administrator may want to increase the
value of the MAXCONNECTIONS entry of the server's configuration file.

Error 2466
----------

  The server cannot open more files because it has reached its maximum

number.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. No more files on
the server can be opened.

Action: To open another file, you will first have to close a file or stop a
network application that has open files. Also, see your network administrator.
Your administrator may want to increase the value of the MAXOPENS entry in the
server's configuration file.

Error 2467
----------

  There are no alternate servers registered on this server.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. This server has no
alternate servers registered.

Action: Contact your network administrator.

Error 2470
----------

  Try down-level (remote admin protocol) version of API instead.

Error 2480
----------

  The UPS driver could not be accessed by the UPS service.

Explanation: This message should occur only on a down-level computer. Any action
to correct the problem should be performed on that computer. The UPS service
could not access the UPS driver (UPSDRV.OS2). The UPS driver might not be
configured properly.

Action: Be sure that your CONFIG.SYS file has a DEVICE line specifying the
location of the UPS device driver and that the /PORT option of that line
specifies the serial port that the UPS is connected to. This line must appear
before any other lines that install other serial port drivers. If you make
changes to Config.sys, you will need to reboot your system for them to take
effect.

Error 2481
----------

  The UPS service is not configured correctly.

Error 2482
----------

  The UPS service could not access the specified Comm Port.

Error 2483
----------

  The UPS indicated a line fail or low battery situation. Service not started.

Error 2484
----------

  The UPS service failed to perform a system shut down.

Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbinfo

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