KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q186411: SMS: Secondary Sites Do Not Get WinNT 4.0 Video Drivers

Article: Q186411
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsetup smssetup
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

Systems Management Server primary site servers which have Service Pack 3 (SP3)
installed do not transmit the new Microsoft Windows NT 4.0 ONLY video drivers
for "Accelerated Screen Transfer on Windows NT Clients" to their secondary site
servers.

WORKAROUND
==========

Add the additional video drivers by editing the Secondary Site Properties using
the Systems Management Server Administrator User Interface:

  Clients\Proposed Properties\Options\Compatible Video Drivers.

  <ART (NT 4.0 only)>
  <FRAMEBUF (NT 4.0 only)>
  <MGA (NT 4.0 only)>
  <QV (NT 4.0 only)>
  <S3 (NT 4.0 only)>
  <TGA (NT 4.0 only)>
  <VGA (NT 4.0 only)>
  <VGA256 (NT 4.0 only)>
  <VGA64K (NT 4.0 only)>
  <W32 (NT 4.0 only)>
  <WEITEKP9 (NT 4.0 only)>
  <XGA (NT 4.0 only)>

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 1.2. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms video remote control

======================================================================
Keywords          : kbsetup smssetup 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.